How do you think we could improve the Ecquire experience?

Gmail emails not working consistently.

Hey, I like the product so far but it seems that sending emails to Highrise works inconsistently. Sometimes the email gets copied and other times just the subject is sent to Highrise.

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    Brian YurickBrian Yurick shared this idea  ·   ·  Admin →

    7 comments

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      • Tal RavivAdminTal Raviv (Founder, Ecquire) commented  · 

        Brian, this should be all better in the next version which should automatically update over the next 24 hours. (you can also go to the extensions page and make the update happen immediately)

        Thanks for the help and observations here - much appreciated. Let me know if you have any other feedback or thoughts on how to make ecquire better.

        Regards,
        Tal

      • Tal RavivAdminTal Raviv (Founder, Ecquire) commented  · 

        Another thing I noticed is it happens only on emails where another email has previously been logged with the same subject line.

      • Tal RavivAdminTal Raviv (Founder, Ecquire) commented  · 

        Aha! great catch. that makes sense and puts this under a fix we're already in progress working on. Thanks dude.... very much appreciated.

      • Brian YurickBrian Yurick commented  · 

        Update: so it seems that when I compose an email to a brand new contact (not yet in highrise) it adds the person/contact and the whole email correctly. When I send an email/reply to someone that is already in highrise it only sends the subject line to highrise.

      • Brian YurickBrian Yurick commented  · 

        No problem. I'm using the free version of Google apps with the new interface.

      • Tal RavivAdminTal Raviv (Founder, Ecquire) commented  · 

        Hey Brian - we'll take a look at this and try to reproduce it - thanks for letting me know. Are you using the new gmail interface? Google apps or regular gmail? Thanks man.

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