Gmail emails not working consistently.
Hey, I like the product so far but it seems that sending emails to Highrise works inconsistently. Sometimes the email gets copied and other times just the subject is sent to Highrise.
7 comments
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AdminTal Raviv
(Founder, Ecquire)
commented
Brian, this should be all better in the next version which should automatically update over the next 24 hours. (you can also go to the extensions page and make the update happen immediately)
Thanks for the help and observations here - much appreciated. Let me know if you have any other feedback or thoughts on how to make ecquire better.
Regards,
Tal -
AdminTal Raviv
(Founder, Ecquire)
commented
Another thing I noticed is it happens only on emails where another email has previously been logged with the same subject line.
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AdminTal Raviv
(Founder, Ecquire)
commented
Aha! great catch. that makes sense and puts this under a fix we're already in progress working on. Thanks dude.... very much appreciated.
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Brian Yurick
commented
Update: so it seems that when I compose an email to a brand new contact (not yet in highrise) it adds the person/contact and the whole email correctly. When I send an email/reply to someone that is already in highrise it only sends the subject line to highrise.
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AdminTal Raviv
(Founder, Ecquire)
commented
Thanks man - we're trying to reproduce it more consistently and figure out what's going on there.
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Brian Yurick
commented
No problem. I'm using the free version of Google apps with the new interface.
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AdminTal Raviv
(Founder, Ecquire)
commented
Hey Brian - we'll take a look at this and try to reproduce it - thanks for letting me know. Are you using the new gmail interface? Google apps or regular gmail? Thanks man.